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Service Log For Microsoft Access 2000/ +

Service Log For Microsoft Access 2000/ +

Description | Screenshot | Comments (0) | Download

View screenshot of Service Log For Microsoft Access 2000/ +Service Log is a multi-user help desk application, that is affordable, simple to install, and easy to use.
Core elements are:
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Logs are automatically set to a required date of one working day from listing, (calculates holidays and working days) and flagged to indicate the current status and duration
Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are automatically set to "On Hold"
Security ensures that only logs assigned to individual technicians can be viewed by them.
Provides a flexible workflow.
Your customers are kept informed as to the progress of reported faults, with emails being sent to confirm:

That the fault has been logged, and the details
Quotations (approved or rejected)
Invoicing (including a cancellation fee option) and a Batch Email facility.
Statements
Log completion

Your SLA Contract labour charges are automated for quotations and invoices, so you don't need to remember the different rates for each client and category.
A fully functional Parts inventory

To maintain good relations with your customers, the Service Log solution makes available the tools needed to provide the support and attention to detail, that prevents logs from falling between the cracks.


Download Service Log For Microsoft Access 2000/ + Now Download Service Log For Microsoft Access 2000/ +







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Download Service Log For Microsoft Access 2000/ + Now Download Service Log For Microsoft Access 2000/ +

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Version: 2.5
Released: Jan, 1 2004
License: Shareware, $399.00
Expires: Expires after 30 Days

File size: 10,108 K
Platforms: Windows XP/ME/NT/2000/98
Downloads: 54

Service Log is a multi-user help desk application, that is affordable, simple to install, and easy to use. Fast, easy call logging, easy call tracking, with the full history of all actions taken.

Homepage:
http://www.icon.co.za/~accesshome/index.htm

Service Log For Microsoft Access 2000/ + page at FreewareSeek

Developer: Merging Technologies

More software from Merging Technologies:

Service Log For Microsoft Access 2000/ + Service Log For Microsoft Access 2000/ +




Merging Technologies page at FreewareSeek


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